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RETURNS, EXCHANGES & REFUNDS
Returns & Exchanges
We accept returns 7 days from the delivery date in the case of sizing being wrong or damage to items during shipping. The 7 days starts from the date the package was posted as delivered. The Southern Gypsy Rose does not pay for the return shipping back to us but will cover the cost to ship a new item to you only if the product was damaged.
Please take a picture of the damage and email it to thesoutherngypsyrose@gmail.com.
Please note that YOU are responsible for shipping the item back to us. We recommend you get a tracking number for your package for your records.
AS LONG AS THE ITEM IS IN PERFECT CONDITION (TAGS ATTACHED), WE WILL ISSUE STORE CREDIT. IF IT HAS BEEN WORN, WE CANNOT. PLEASE LEAVE A NOTE IN YOUR PACKAGE EXPLAINING YOUR RETURN AND IF YOU WOULD LIKE TO EXCHANGE FOR ANOTHER SIZE OR GET STORE CREDIT.
WE CANNOT GUARANTEE YOUR ITEM WILL BE IN STOCK IN ANOTHER SIZE.
*** Do not forget to attach your order form or a note with your name and order number so we know who sent it.
AS LONG AS WE HAVE THAT ITEM AND SIZE AVAILABLE, WE WILL SEND IT TO YOU. WE CANNOT GUARANTEE YOUR ITEM WILL BE IN STOCK IN ANOTHER SIZE.
ALL SALE ITEMS ARE FINAL SALE, THIS INCLUDES ALL DISCOUNT CODES, MARK DOWNS AND FLASH SALES. CLEARANCE ITEMS ARE FINAL SALE. NO EXCHANGES OR RETURNS.
POP UPS, PARTIES AND SPECIAL EVENT SALES ARE FINAL SALE. NO EXCHANGES OR RETURNS. NO EXCEPTIONS.
ALL SEAMLESS ITEMS, LEGGINGS, LINGERIE & INTIMATE ITEMS, HATS AND HAIR ACCESSORIES ARE FINAL SALE. NO EXCHANGES OR RETURNS.
ALL JEWELRY IS FINAL SALE. NO EXCHANGES OR RETURNS.
BOWS AND HEAD WRAPS/BANDS/ELASTICS ARE FINAL SALE. NO EXCHANGE OR RETURNS.
ALL LOTIONS, BATH PRODUCTS, PERSONAL CARE ITEMS ARE FINAL SALE. NO EXCHANGES OR RETURNS.
ALL PRE ORDER AND CUSTOM ORDERS ARE FINAL SALE. NO EXCHANGES OR RETURNS.
GRAPHIC TEES ARE MADE TO ORDER AND FINAL SALE. NO EXCHANGES OR RETURNS.
*Tee colors and design colors may not be exact. Color variations are approximate and can vary by screen settings and colors may be lighter or darker.*
ALL GIFT AND TOY ITEMS ARE FINAL SALE. NO EXCHANGES OR RETURNS.
Refunds
All refunds will be in the form of store credit only. If you return a product you will receive store credit for the original purchase price (does not include shipping costs).
If you have any questions or concerns about this please contact us here!